Sharpen and Repair Knives
Send a note describing what you’re sending. Include your address and phone number.
BEST PRACTICE: Be sure to take a photo of your items prior to sending them for repair.
Send the knives to Cutco. Be sure to follow directions below on how to package your knives.
BEST PRACTICE: Use cardboard leftover cereal boxes to wrap up the cutlery for shipping.
Your completed cutlery package should arrive at your home or office within 1 to 2 weeks.
BEST PRACTICE: Be sure to use an appropriate daytime address and phone number for delivery.
HOW MUCH DOES SHARPENING COST?
Sharpening your knives is free. If you choose to send your knives for factory sharpening, there is a return shipping fee to ship items back to you.
Return Shipping Fee
There is a limit of 40 products per service order.
HOW DO I PACKAGE THE KNIVES?
For the safety of everyone who will handle your shipment, please package your knives carefully.
WHERE DO I SEND THE PACKAGE?
Please package up your knives, attach a check and your letter, then ship to the address below:
322 Houghton Avenue
Olean, NY 14760